Refund and Returns Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, and in its original packaging. You’ll also need the purchase receipt or proof of purchase.

To start a return, please contact us via WhatsApp at 0325-4788511.

Return Address:
Barza Olive, Nisatta, District Charsadda

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions through WhatsApp at 0325-4788511.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong product. We will review the issue and make it right as soon as possible.

Exchanges

The quickest way to ensure you get the item you want is to return the original product. Once the return is accepted, you can place a new order for the desired item.

Refunds

We will notify you once we’ve received and inspected your return, and inform you if the refund has been approved. If approved, the refund will be issued to your original payment method within 10 business days.

Please note that it may take additional time for your bank or payment provider to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us through WhatsApp at 0325-4788511.